Benefit Of Buying From Us
Free Shipping
We provide three options:
- Free Express delivery - All products above $50 are delivered within 1-5 business days worldwide.
- Standard delivery - All products under $50 are delivered within 7-15 business day's time frame for free delivery worldwide.
- Next Day delivery - 1-2 business days with flat fees of $49.50 worldwide.
Read more detail shipping and return terms and condition
Transaction fees: If you change your mind and you want to cancel your order after placing an order but before the order is fulfilled you will be liable for 5% transaction fees.
Warranty Snapshot
| Description | Is Return Allowed? | Party Responsible for Delivery Shipping Cost | Party Responsible for Return/Refund Shipping Cost | Party Responsible for Local Taxes and Import Duties |
| All Tungsten Wedding Bands are covered by lifetime warranties. | Yes | Seller | Seller | Buyer |
| All items are covered by 30-day warranties. During this period we accept returns of items with manufacturing defects. | Yes | Seller | Seller | Buyer |
| You may change your mind regarding what jewellery piece you prefer. Request an exchange within 30 days | Yes | Seller | Buyer | Buyer |
| If you don’t find the item matches the description, you can return it, regardless of the purchase amount within 30 days. | Yes | Seller | Seller | Buyer |
| If you’re not completely satisfied with the purchased product, you can return it, regardless of the purchase amount within 30 days.(Item might need to be returned to Australia or USA) | Yes | Seller | Buyer | Buyer |
| Make use of our Price Guarantee, applicable to any purchased item priced $5000 or more: Provide proof that it’s available for a cheaper price online and we will refund the difference. | NA | NA | NA | NA |
| When accidental damage causes a Tungsten Carbide ring to crack or break, we will replace it at no additional cost to you. | Yes | Seller | Seller | Buyer |
| Important note: A Tungsten Carbide ring can’t be resized. If the wearer’s finger size changes over time it can be replaced with a different size if you own the ring concerned. There will be no additional charge. |
Yes
| Seller | Seller | Buyer |
Read more detail shipping and return terms and condition