Benefit Of Buying From Us

Free Shipping

We provide three options:

  1. Free Express delivery - All products above $50 are delivered within 1-5 business days worldwide.
  2. Standard delivery - All products under $50 are delivered within 7-15 business day's time frame for free delivery worldwide.
  3. Next Day delivery - 1-2 business days with flat fees of $49.50 worldwide.

Read more detail shipping and return terms and condition

Transaction fees: If you change your mind and you want to cancel your order after placing an order but before the order is fulfilled you will be liable for 5% transaction fees.

Warranty Snapshot

Description

Is Return Allowed?

Party Responsible for Delivery Shipping Cost

Party Responsible for Return/Refund Shipping Cost

Party Responsible for Local Taxes and Import Duties

All Tungsten Wedding Bands are covered by lifetime warranties.

Yes

Seller

Seller

Buyer

All items are covered by 30-day warranties. During this period we accept returns of items with manufacturing defects.

Yes

Seller

Seller

Buyer

You may change your mind regarding what jewellery piece you prefer. Request an exchange within 30 days

Yes

Seller

Buyer

Buyer

If you don’t find the item matches the description, you can return it, regardless of the purchase amount within 30 days.

Yes

Seller

Seller

Buyer

If you’re not completely satisfied with the purchased product, you can return it, regardless of the purchase amount within 30 days.(Item might need to be returned to Australia or USA) Yes Seller Buyer Buyer

Make use of our Price Guarantee, applicable to any purchased item priced $5000 or more: Provide proof that it’s available for a cheaper price online and we will refund the difference.

NA

NA

NA

NA

When accidental damage causes a Tungsten Carbide ring to crack or break, we will replace it at no additional cost to you.

Yes

Seller

Seller

Buyer

Important note: A Tungsten Carbide ring can’t be resized.

If the wearer’s finger size changes over time it can be replaced with a different size if you own the ring concerned. There will be no additional charge.

Yes

Seller

Seller

Buyer

Read more detail shipping and return terms and condition
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